We are currently recruiting on behalf of one of the UK’s leading property developers for a New Homes Sales Executive that has had previous experience selling new homes for a developer or through a new homes estate agency.
To help customers identify and purchase a new home and ensure they receive an exemplar service through the process. Reporting to the Sales Manager. Assisting in dealing with enquiries, closing sales, managing customers’ expectations and demonstrating KPIs.
To maintain sales targets on the project in accordance with the business forecast and budget
To ensure compliance with Sales Department processes, procedures and reporting
Adhere to Group Health and Safety standards
Achieve and exceed profitable sales targets by excelling in selling skills, demonstrating high levels of essential knowledge to perform in the role, delivering exceptional service and behaviour to all customers.
Demonstrate the highest level of professionalism at all times and with everyone you comes into contact with
Manage the sales office and all surrounding areas, show/view homes and all facilities for customers to the highest standard.
Create and maintain rewarding relationships with all customers; face to face, on the phone, by email
Provide exceptional customer service to all you come into contact with
Proactively manage every customer so each customer is more than very satisfied with the service they receive
Represent the brand to the highest professional standards of business at all times by setting and upholding the highest standards of presentation in all a customer sees, hears and feels
Manage and check all documentation required to ensure consumer code compliance.
To liaise with the project and customer service departments as required